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Eight short lessons from Brennen, owner of Insightt and a 15-year repossession operator. The KPIs the elites track, why they track them, and how to use them to run a tighter, more profitable company. No fluff. No theory. Built for owners.
Pick the lesson you need today. Each one stands on its own. Watch them in order if you want the full picture.
The handful of KPIs that drive every decision in a top-performing recovery company. Most owners are watching the wrong numbers.
How to read assignment age, distribution by driver, and the warning signs that you are leaving recoveries on the table.
Lienholder performance, fee compression, and how to spot the clients who are quietly costing you money.
What recovery rate actually means, how to calculate it correctly, and the benchmarks elite shops are hitting.
The operational habits, driver routines, and weekly reviews that keep recovery rate from sliding three months in.
What separates a top spotter from an average one. The patterns, the tools, and the mindset that compound month over month.
The recoveries you already had the right to make. Where they hide, why they slip, and what to do about it.
How the pieces fit together so your team is working the right files, on the right trucks, every single day.
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What Brennen tracks by hand in the masterclass, the Insightt platform surfaces automatically. Every driver, every truck, every client. Updated every day. No reports to run. Ever.
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